Warranty Policy

Darmoshark products are covered by a warranty.

Note: The warranty is provided in addition to the rights and remedies granted to you by seller or granted to you under applicable legislation. Therefore, any remedy (e.g. rectification, claim for damages, right to terminate the contract) granted by Darmoshark or by the law applicable remain unaffected e.g., the right to claim lack of conformity within 12 months from the date of purchase.

The warranty covers all defects compared to the specification of the product in question, that may arise in the product within the below-mentioned warranty period, however, with the exceptions set out below. 

The warranty period starts when the product(s) is delivered to the first end-user. This warranty does not extend to any product whose serial number has been defaced or altered, just as the warranty will cease if you make modifications in the software not authorized by Darmoshark.

The following are NOT covered by the warranty:

- Accessories and spare parts (including but not limited to cables, carrying case etc.) sold separately i.e. not bundled with a Darmoshark product.

- Defects that have been caused by wrongful use, incorrect installation, incorrect repairs/modifications, or maladjustment of the product, or neglect, including but not limited to “burn in”, overdriving of speakers and similar wrongful use.

- Defects that have been caused by lightning, fire, water, or other events of force majeure.

- Defects in consumables, (i.e. components that are expected to require regular replacement including without limitation: carrying case, cables etc.) or use beyond the expected lifetime of the consumable in question.

- Defects caused by normal wear and tear especially for leather product/s.

- Batteries will be covered by three (3) months warranty.

- Items that are prone to wear and tear, such as the keycaps and palm rests, will be covered by our three (3) month warranty.